Bluetooth mouse keeps disconnecting mac

Do note this is not entirely accurate with all batteries, and some devices seem to inaccurately report levels all the time. For most connection problems, the problem comes down to the battery life. Simply turning the Bluetooth device off and on again is often enough to kick it back into gear. For an Apple Wireless Keyboard you can power-cycle it by pressing and holding the power button until the little green light turns off, then press again to turn it back on. The device will automatically connect and you should be good to go.

Note: this process happens automatically if you change the devices batteries and it does not need to be repeated in that case. This works in the unusual event the preferences or plist has become corrupted. You can quickly reveal any connected Bluetooth devices signal strength through a hidden strength indicator that is accessible through Bluetooth settings. More bars is obviously a stronger connection, and if you only have one or two bars visible here then you either have an issue with signal power and thus, battery , or general interference from other devices. Check for obvious interference from things like microwaves yes, the kitchen variety or tons of bluetooth devices next to each other.

If you have no obvious interference nearby, go ahead and monitor the connection strength of the Bluetooth device by using the built-in tool described here to determine the signal power, and then make adjustments to the environment and device locations accordingly. If the signal is extremely weak or there is high interference, that could be an issue with something in the environment blocking effective transmission, like large metal walls, fireplaces, appliances, and with weak signals, it can even be a symptom of bad batteries.

What about iOS devices? The ability to troubleshoot bluetooth devices connected to iOS is more difficult because there are not the same verbose tools to detect things like interference, but because most problems come down to batteries, simply swap them out, and go through the connection process again to resync the device back to iOS.

Enjoy this tip? Subscribe to the OSXDaily newsletter to get more of our great Apple tips, tricks, and important news delivered to your inbox! Enter your email address below:. The first gen magic mouse with replaceable batteries has a problem with the positive contacts in the battery compartment. It is recessed too deeply to make good contact with some batteries that have a very short button on the end. Fold up a tiny square of tin foil to fit in the recess with the contact so that it makes a firm connection.

This fixed my problem. I kept disconnecting from my bluetooth keyboard and I changed the battery and it kept disconnecting than I received a pop up saying my laptop was low on charge and to plug it in, as soon as I plugged in the charger to my laptop keyboard started working fine. I know this is a rather old thread, but I might be able to provide help to someone.

Helpful answers

If you have a Bluetooth device keyboard,mouse also paired with an IPad or IPhone or anything else, keep those items away from the computer. I had bluetooth randomly connect and disconnect on my MAC. My android phone bluetooth was causing the problem when the phone was near the computer.

Keep Android phones away from the computer if the phone bluetooth is on. Hackintosh here, had bluetooth problems that were caused by the blu-tooth adaptor not getting enough power from the motherboard, I had reversed the USB power cable. I was able to figure this out by doing holding the option key and then clicking on the blu-tooth icon.

Apple Magic Mouse 2 not working easy fix save money not connecting to Mac fully charged wireless fix

I wish that resetting the PRAM worked for my Bluetooth issue, I will randomly, sometimes twice within 24 hours, sometimes not for two weeks or more, have Bluetooth almost die… I can move the cursor with the mouse OR the trackpad, but I cannot click anything onscreen and the wired, USB keyboard will not respond, so my only choice is to hit the power button and shut off the iMac late Has been going on since Mountain Lion. Any suggestions? I had really weird behaviors were my keyboard and mouse said they were connected after pairing.


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But nothing worked. Restarting the bluetooth on the computer seem to have magically solved it. Some USB 3 devices, hard drives in particular, can generate radio frequency interference that can cause Wi-Fi and Bluetooth devices operating in the 2. Do not place hard drives or other USB devices behind the rear of your Mac near at the hinge of your screen. The antennas for Wi-Fi and Bluetooth are located there, and USB 3 devices placed there may interfere with your wireless connections.

Magic Mouse: Problems and Fixes - Blog - MacKeeper™

See this white paper for more information. Conclusion from the white paper: The noise generated due to the USB 3. The noise is a broadband noise that cannot be filtered out, since it falls within the band of operation of the wireless device 2. The noise degrades the signal-to-noise ratio that the wireless receiver sees and limits its sensitivity. This then reduces the operating wireless range of the device. Improving the shielding on the USB 3. In addition, shielding of the USB 3. This is particularly critical for peripheral devices that are placed close to the PC platform, such as a flash drive.

Placement of the wireless antenna should also be carefully considered on a platform and be located as far away as possible from a USB 3. Any guidance is greatly appreciated! Hold down option key before clicking on bluetooth menu, highlight the bold connected paired? I get dBm. In my opinion they are more trouble than they are worth when a wired keyboard and mouse are cheaper and more reliable. It just isn't worth the hassle to troubleshoot. It is indeed from too much congestion, but I can't figure out from what exactly.

Wired mice and keyboards are now in place and the boss is happy because she doesn't have to replace batteries 8x over every couple of weeks. That was the other negative effect. The batteries were draining much faster than they normally would. To continue this discussion, please ask a new question. Get answers from your peers along with millions of IT pros who visit Spiceworks.

All Macs are running the latest version of El Capitan. Best Answer. Brandon Svec This person is a verified professional. Verify your account to enable IT peers to see that you are a professional. We found 4 helpful replies in similar discussions:. Fast Answers! Lee May 15, From what I remember and in my experience it seems as though they do.

Can you dedicate a device in the room?


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  • Was this helpful? Jennifer May 15, Sadly most do require Admin Priv. If you install as the Admin the use then will have the "choice" to add it to their user profile. See all 4 answers. Popular Topics in Apple. Spiceworks Help Desk. Updating Xcode has limited the disconnects from the keyboard and Magic Mouse still not perfect but much better. To update Xcode, open your Terminal and enter xcode-select --install. You may have to delete the old version of Xcode before installing the latest Xcode. Make sure to also install the command line developer tools.

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    Magic Mouse: Problems and Fixes

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    Bluetooth Keyboard, Mouse and Other Devices Disconnecting on Mac? Try Out These Tips

    Viewed 9k times. Removed Bluetooth devices from existing connections. Clean connectors from mouse. Debug Bluetooth. Remove and reconnect Bluetooth devices. Unplugged USB-C hub to avoid interference. Renamed my Bluetooth devices.

    Here is what you can do when Bluetooth is not working