Cant open microsoft word on my mac

Run the License Removal Tool. You've activated but you're still being asked to activate, or you keep seeing messages for "Activate Office to Create and Edit" when you've already activated:. Quit the app.

How to Open Word Office Documents on a Mac | Your Business

If you own multiple licenses and have installed using the incorrect one, or you had a one-time install of Office for Mac and then purchase Office , you might need to remove licenses attached to your suite of Office and reactivate to ensure you're getting all the benefits of Office See Remove Office license files on a Mac for directions on how to check which license you're using and how to reactivate. Can't download the Office for Mac installer. Can't find the installer or Office apps after downloading. We can't move on to the next step. Please try again later.

Unidentified developer error. Error message "Install Failed" when trying to install. Installer stuck at "Verifying. Download stopping at the same size, every time. System requirements not met. Pause any other downloads you may have active. If you've started a download and it's stuck, delete the download file by dragging it to Trash. Empty the Trash.


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Now, start the download again by going to Office. If you don't, you won't be able to create or edit files, only read them. Still not working? Start the download again using Safari. Depending on what browser you used to download the installer, it may save to different folders on your Mac.

Documents Won't Open: FIX (Mac)

We recommend you use Safari for the best experience. Look for the file in your Downloads folder, typically next to the Trash. If you're looking for the Office apps after installing:. After you've installed the Office suite, you can find them by opening the Launchpad. Wait for the download to be complete.

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It may take a while, and may start and stop. The final file size should be around 1. Move the Microsoft Office installer.


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  5. If it's still not working, delete the installer. Now, redownload using the Safari browser at Office. Click OK and wait 10 seconds. Move the download file to your desktop and try again. Hold Control and click the file on your desktop.

    Word for Mac document stops responding when you try to open a document

    Click Open. The download is corrupted. Drag the installer file to Trash to delete it. Start the download again in Safari by going to Office. If you bought a one-time purchase of Office for PC instead of for Mac or vice versa , you'll get an " Unsupported operating system " error when installing. If this is the case, you'll need to contact Microsoft support. See Unsupported operating system error while installing Office to learn more. If your documents include multiple columns, embedded images, custom fonts, footnotes and similar features, you can more or less forget about using anything else.

    But if your documents are simple text files, then a lot of programs will load them. The third reason is that we live in a world where Microsoft Office is the de facto standard for business documents, and you absolutely have to be able to read them accurately. This applies in spades to files that use VBA Visual Basic for Applications and macros, and to Excel spreadsheets where errors can have career-ending financial consequences. And when time is money, the cost of sorting out incompatibilities and usability issues is far higher than the cost of Office. If you are not a business, you can certainly live without it or use the free online version.

    The traditional advantages of buying boxed copies of Office were that you could use it on two PCs a desktop and a laptop, but not at the same time and that you could transfer it to a new PC. Boxed copies have more or less disappeared, but if you own one, you need to keep the code marked on the box to reinstall it.

    If you lose the DVDs, you can download the software. Cheaper versions of Office are locked to the PC on which they were originally installed. I suspect Microsoft will support it until 14 October , which is the end of support date for Office , and that Office yes, there will be one will only get five years. You can divide the price by the number of years you expect your MacBook Pro to last.

    Office , launched in , is the cloud-based version of Office, but usually provides access to the full desktop programs as well. Windows users also get Microsoft Publisher and the Access database. However, the family version, Office Home , is far better value. Everyone gets their own terabyte of storage, up to 6TB in all. Also, Microsoft claims that Office is better than Office To remove Word preferences, follow these steps: 1. Exit all Microsoft Office for Mac programs. On the Go menu, click Home. Open Preferences. Look for a file that is named com. Start Word, and check whether the problem still occurs.

    If the problem still occurs, exit Microsoft Word, and then restore the com. Then, go to the next step. If the problem seems to be resolved, you can move the file to the trash. Note If you do not locate the file, the program is using the default preferences. Open Microsoft. Locate the file that is named com. If the problem still occurs, exit Word, and then restore the com. Open Application Support , and then open Microsoft. Open Office , and then open User Templates. Locate the file that is named Normal , and move the file to the desktop.

    If the problem seems to be resolved, you can move the Normal file to the trash. For the steps to do this, see the following Microsoft Knowledge Base article: How to use a "clean startup" to determine whether background programs are interfering with Office for Mac If the issue continues to occur, go to the next step. For more information, see the following Microsoft Knowledge Base article: Third-party installed font does not appear in the font list in Word for Mac Note The document may have to be accessed on a PC.

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    Last Updated: Apr 16, Did this solve your problem? Yes No. Tell us what we can do to improve the article Submit. Your feedback will help us improve the support experience.